Libramen

Terms of Service

Effective Date: May 17, 2026

These Terms of Service ("Terms") govern access to and use of Libramen, Inc., a Delaware corporation ("Libramen", "we", "us", or "our"), including the web application, APIs, MCP endpoints, agent-discovery surfaces, documentation, and related services (the "Service"). By creating an account, using the Service, configuring an organisation, accessing our APIs, or causing an AI agent or other automated system to use the Service on your behalf, you agree to these Terms and to the Privacy Policy.

If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation. In these Terms, "you" includes the individual user, the organisation you represent, third-party agent owners, and any person or entity that accesses the Service through an authorised AI agent or integration.

1. Eligibility and Authority

You must be at least 16 years old to use the Service. If you configure or publish data for an organisation, you represent that you have all required authority, permissions, licences, and rights to do so.

You are responsible for all activity performed through your account, organisation, API keys, payment configuration, integrations, and AI agents or other automated systems that you authorise.

2. Description of the Service

Libramen provides agentic commerce infrastructure. The Service lets Operators:

  • Structure and publish product catalogs, pricing rules, availability, and constraint logic;
  • Process and extract structure from documents uploaded through the knowledge pipeline;
  • Expose selected data to third-party AI agents via the MCP (Model Context Protocol) and agent-discovery gateway;
  • Evaluate transactions, manage bookings, and accept payment through supported rails;
  • Monitor and analyse agent interactions with an organisation.

All AI agents that interact with the Service are operated by third parties. Libramen does not operate first-party buyer agents, act as an agent for buyers or Operators, guarantee that any third-party agent is authorised, or control what third-party agents do with information they receive.

3. Operator and Merchant Responsibilities

Operators are solely responsible for their own business, products, services, availability, pricing, taxes, customer communications, refunds, cancellations, fulfilment, licensing, insurance, consumer disclosures, and compliance with laws that apply to their business.

Libramen is a software platform. Unless we expressly agree otherwise in writing, Libramen is not the merchant of record, seller of record, payment processor, money transmitter, broker, marketplace operator, travel agent, insurer, tax adviser, or legal adviser for transactions facilitated through the Service.

Operators are responsible for ensuring that published catalogs, prices, availability, eligibility rules, booking constraints, action schemas, and transaction configurations are complete and accurate. Operators must promptly correct inaccurate or outdated information and must honour legally binding obligations they create through their use of the Service.

4. Accounts and Security

You agree to provide accurate registration information and to keep your credentials confidential. Notify us at founders@libramen.ai if you suspect unauthorised access.

API keys, integration credentials, restricted payment keys, webhook secrets, private keys, and similar credentials are confidential. You must protect them and limit access to people and systems that need them. We are not liable for losses arising from your failure to secure your account, credentials, devices, integrations, or authorised agents.

5. Your Data and Published Data

Ownership. You retain all rights to the content you upload or configure, including products, documents, pricing, availability, configurations, and constraint logic.

Licence to operate the Service. You grant Libramen a limited, non-exclusive, worldwide licence to store, process, transmit, display, transform, and analyse your content solely as needed to provide, secure, maintain, and improve the Service.

Published data. You authorise Libramen to make data you choose to publish, including catalogs, pricing, availability, eligibility rules, and action schemas, available to third-party AI agents, gateway clients, and related discovery surfaces. Do not publish confidential, regulated, or sensitive information unless you are comfortable with third-party agents receiving it.

Operator buyer data. Where the Service processes end-buyer information for an Operator's transaction or booking, the Operator remains responsible for having a lawful basis to collect and use that information and for giving any notices required by its own business, jurisdiction, and customer relationship.

AI processing. Content processed through the chat agent or knowledge pipeline may be sent to a third-party LLM provider under our commercial terms with that provider. AI extraction, summaries, recommendations, validation traces, and tool outputs may be inaccurate, incomplete, or unsuitable for a specific purpose. You must review AI-assisted outputs before relying on them or publishing them to agents.

6. Acceptable Use

You agree not to:

  • Use the Service for any unlawful, harmful, deceptive, or abusive purpose;
  • Offer, facilitate, or promote illegal goods or services, or regulated goods or services without required approvals;
  • Violate sanctions, export-control, anti-money-laundering, anti-bribery, consumer-protection, privacy, data-protection, intellectual-property, or payments laws;
  • Infringe or misappropriate intellectual property, privacy, publicity, contractual, or other rights;
  • Upload or publish content you do not have the right to use;
  • Publish false, misleading, unsafe, or materially incomplete product, pricing, eligibility, or availability information;
  • Attempt to gain unauthorised access to accounts, organisations, data, infrastructure, or third-party integrations;
  • Interfere with or disrupt the Service, circumvent rate limits, authentication, authorisation, payment controls, or security measures;
  • Probe, scan, scrape, overload, reverse engineer, or benchmark the Service except as expressly authorised;
  • Introduce malware, spam, phishing, credential harvesting, or deceptive content;
  • Use the Service to make automated decisions that are unlawful or that you are not authorised to make;
  • Resell, sublicense, or redistribute the Service without our written authorisation.

We may suspend or restrict access if we reasonably believe activity violates these Terms, creates legal or security risk, harms the Service, or could harm Operators, buyers, third-party agents, payment providers, or other users.

7. Payment Terms and Payment Rails

The Service may support card, fiat, stablecoin, or other payment rails through third-party providers. Your use of each rail is subject to that provider's terms, rules, network requirements, and technical limits.

Operators are responsible for payment configuration, customer authorisations, refunds, chargebacks, tax, settlement, reconciliation, wallet addresses, private-key custody, and compliance with payment-provider and network rules.

Blockchain transactions may be irreversible once submitted or confirmed. You acknowledge risks including network congestion, failed or delayed settlement, chain reorganisations, smart-contract risk, wallet compromise, sanctions screening issues, and public visibility of wallet addresses and transaction amounts.

Libramen may introduce platform fees in the future with at least 30 days' advance notice to active Operators.

8. Third-Party Services, Agents, and Integrations

The Service interoperates with third-party AI agents, gateways, payment providers, LLM providers, calendar providers, email providers, blockchain networks, custom APIs, webhook receivers, and other integrations. We do not control third-party services and are not responsible for their acts, omissions, availability, security, terms, policies, or data practices.

If you authorise a third-party agent or integration to act with your account, organisation, API key, or published data, you are responsible for that agent's or integration's actions and for the resulting transactions, disclosures, and configurations.

9. Intellectual Property

Libramen owns the Service software, design, documentation, models of operation, trade names, logos, and branding. Except for the rights expressly granted in these Terms, we reserve all rights in the Service.

If you provide feedback, suggestions, or ideas, we may use them without restriction, attribution, or compensation.

10. Confidentiality

Non-public technical, security, business, pricing, roadmap, credential, and integration information disclosed through the Service or by us is confidential. You may use confidential information only to use or evaluate the Service and must protect it with reasonable care.

This does not restrict information that is already public, independently developed without use of confidential information, or lawfully received from a third party without a confidentiality obligation.

11. Beta, Availability, and Changes

Some Service features may be experimental, beta, preview, or dependent on third-party systems. We may change, suspend, or discontinue features, APIs, payment rails, models, integrations, or documentation at any time, subject to any notice commitments expressly stated in these Terms.

We do not guarantee uninterrupted availability, backward compatibility, transaction success, agent reachability, payment-provider uptime, blockchain finality time, or preservation of any specific integration.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE SECURE, ERROR-FREE, UNINTERRUPTED, OR FREE OF HARMFUL COMPONENTS; THAT AI OUTPUTS, AGENT ACTIONS, TRANSACTION EVALUATIONS, PRICING, AVAILABILITY, OR PAYMENT RESULTS WILL BE ACCURATE; OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR LEGAL OBLIGATIONS.

Nothing in the Service is legal, tax, financial, accounting, compliance, safety, medical, or professional advice.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIBRAMEN WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, ENHANCED, OR PUNITIVE DAMAGES; LOST PROFITS; LOST REVENUE; LOST DATA; BUSINESS INTERRUPTION; PROCUREMENT OF SUBSTITUTE SERVICES; PAYMENT FAILURES; CHARGEBACKS; BLOCKCHAIN LOSSES; THIRD-PARTY AGENT ACTIONS; OR THIRD-PARTY SERVICE FAILURES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIBRAMEN'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID TO LIBRAMEN IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $100.

The limits in this section apply regardless of the legal theory and even if a remedy fails of its essential purpose.

14. Indemnification

You agree to defend, indemnify, and hold harmless Libramen and its officers, directors, employees, contractors, affiliates, and agents from claims, damages, liabilities, losses, costs, and expenses, including reasonable legal fees, arising out of or related to:

  • Your use of the Service;
  • Your content, published data, products, services, pricing, availability, or transaction configurations;
  • Transactions, bookings, fulfilment, refunds, chargebacks, taxes, or customer disputes involving your organisation;
  • Actions by AI agents, gateways, integrations, payment providers, or users that you authorise;
  • Your violation of these Terms or applicable law;
  • Allegations that your content or business infringes or violates third-party rights.

15. Termination and Account Deletion

By you. You may stop using the Service at any time. You may request account deletion by emailing founders@libramen.ai or by using an in-product deletion flow if one is available.

By us. We may suspend or terminate access for violation of these Terms, legal or security risk, non-payment, abusive behaviour, third-party provider requirements, or where required by law.

Effect of deletion. Account deletion removes the user account and access credentials associated with that user, subject to technical, legal, security, backup, audit, dispute, tax, payment, and fraud-prevention retention needs. Organisation data, published catalogs, payment records, buyer records, analytics, and audit logs may be retained or deleted according to the Privacy Policy, applicable law, and the organisation's ownership and configuration.

Survival. Sections 3 through 14, 15 (effect of deletion and survival), 17, and 18 survive termination, together with any other provisions that by their nature should survive.

16. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted with a revised "Effective Date" and communicated to active Operators by email or in-product notice where reasonable. Your continued use of the Service after changes take effect constitutes acceptance.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. The parties agree to attempt good-faith negotiation before pursuing formal proceedings. Any dispute that cannot be resolved by negotiation will be subject to the exclusive jurisdiction of the state and federal courts located in Delaware, United States.

18. Miscellaneous

These Terms and the Privacy Policy constitute the entire agreement between you and Libramen with respect to the Service. If any provision is held unenforceable, the remainder remains in effect. Failure to enforce a provision does not waive it. You may not assign these Terms without our consent; we may assign these Terms in connection with a merger, acquisition, financing, reorganisation, or sale of assets.

19. Contact

Email: founders@libramen.ai

Address: Libramen, Inc., 1111B S Governors Ave # 49139, Dover, DE 19904, United States